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Client Onboarding Guide

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MD client-onboarding-guide.md 0.6 KB Updated Mar 21, 2026 7:04 PM

Client Onboarding Guide

Purpose

This guide helps clients sign up, review guard profiles, compare rates, and submit a booking request.

Steps

1. Create a client account. 2. Browse guard profiles. 3. Review credentials, availability, and pricing. 4. Submit a hire request with dates, location, and notes. 5. Track communication and next steps from the dashboard.

Best Practices

  • Share clear event details.
  • State wardrobe or reporting expectations.
  • Confirm the service window and entry points.
  • Request documentation early for enterprise bookings.